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FAQ

How to evaluate the value of the jadeite? 

There are five major quality factors to evaluate the value of the jadeite:

 

First of all, the most important factor is Color. A pure, smooth, deep and bright green is the most desirable color of jadeite for customer. Then the color could be listed as, lavender, red (orange, yellow), black, white and so on.

 

The second factor is Transparency (or “Water Sense” usually called by Chinese). The value of the jadeites is positively related by its’ transparency. For example, the Completely Transparent (Glass Sense) has the best transparency and greatest value. 

And then would listed by secondary transparent (Ice Sense), semitransparent (Agate Sense), Rare Transparent (Pinkish Lavender Sense) and completely opaque (Bean Sense).

 

Then Texture, the third factor, can be fine, medium, or coarse, depending on variations in crystal size and hardness. Jadeites with high texture are pure, smooth and compact. After polish, they would have high brightness, showy color and melodious sound when knocking. Some jadeites contain many dark spots, impurities, bats and crackles and then lose its’ value since they are not pure.

 

Beside those three natural factors, Cut and Size are the rest two artificial factors. Cut, jadeites could wroth nothing without incredible design and magic cutting. The artful deign, fancy model, fluency shape, characteristic color after cut would create unique value for jadeite. Size is also important when the Color, Transparency, Texture and Cut are similar within two jadeites. Especially for the upper range jadeite, the big size would be unusual and valuable.

 

Payment and shipping 

Jadeite belongs to special products, so the total payment includes the fees of shipping insurance. When we received your payment, we will immediately prepare for shipment.

Return 

When you receive L&Y Jadeite, you have 24 hours appreciation period, during 24 hours you can return it. You need to log in L&Y official website and download retune form. Please fill in order number according to the direction of return form if you have any question please contact our online services or dials customers services number 

directly (909-664-0011).     

 

Exchange

We provide lifetime exchange services. When u don’t like the jadeite you bought here before or anything else reasons hope to exchange to other style, we are pleasure to service for u. you can take or sent your jadeite to our headquarters in los Angles with attachment of exchange form and the original receipt. You can exchange to the produce which the price higher than or equal to original products. If the price of product you exchanged higher than the original product you bought, please pay for the spread. 

 

How to maintain Jadeite

1. Jade is fragile, do not collide with hard objects.

2. Avoiding contact with oil, in order to protect the luster; can clean with clear water on a regular basis. 

3. Non-periodically checking the rope and K gold necklace, if there is any problem, should be replaced and repaired on time, to avoid causing breakage on Jade after fracture.

4. Do not contact with the acid or alkali, to avoid corrosion; weak acid or weak alkali does not effect in general.

5. Avoiding being exposure under high temperature, to refrain from sun-crack and discoloration; stored in the shade.

6. The best way to maintain the Jade is wearing.

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